Frequently Asked Questions

Dr. Kevin Stoller, Dr. Scott Stoller, and our team want to make your dental care decisions easier. We have compiled these common questions and answers for your review. You can also learn more about our procedures and technology, as well as many dental conditions, at FAQs and Patient Library.


How does the doctor keep up to date on all of the current techniques and materials?

Many hours of continuing education in cosmetic, restorative, and technological aspects of dentistry allow Dr. Kevin Stoller and Dr. Scott Stoller to bring the latest advances to their patients. Our entire team invests time in learning how to improve our clinical care and customer service. For instance, we offer oral sedation for fearful patients, digital X-rays and state-of-the-art sterilization procedures for patient safety, and laser therapy for minimally invasive oral surgery. Your comfort and care are our priorities. Learn more about the procedures we offer, tools we use, and the dental conditions that can affect your brilliant smile in our patient library.

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How do I know when it is time to come in for a checkup?

You need to see your Dr. Stoller at least two times each year for a comprehensive checkup and hygiene appointment. We can schedule your visits over the phone, and we'll also be happy to book your next appointment before you leave our office.

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At what age should my children first see a dentist?

Children should visit the dentist around age three, unless problems surface beforehand. By three years of age, children have many primary teeth and can begin to learn how to care for their teeth. At Carolina Dental Group, we want to help your youngest family members develop a healthy attitude toward professional and home dental care so that they will enjoy a lifetime of happy smiles!

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I have a temporary crown in my mouth. What happens when it comes off or breaks?

If your temporary falls out or breaks, call us. We'll try to see you the same day. In the mean time, visit your local pharmacy to purchase denture adhesive or dental wax. A small bit of either can temporarily secure your restoration until you can get to our office.

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My child has had an accident and his/her tooth has been entirely knocked out. What do I do?

If the damaged tooth was a primary tooth, don't worry. As long as you see no soft tissue or facial injury, there is no need to seek emergency dental care. The primary tooth would fall out naturally in time.

Displacement of a permanent tooth should be addressed quickly, however. Place the tooth in a small glass of milk and call our office for emergency care. We may be able to replace the tooth.

If you experience an emergency with extensive bleeding or pain, please visit your local emergency room.

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What payment options do you provide?

We accept cash, check, credit cards, and some third party payment plans. Learn more about our financial policies here.

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How can I safely whiten my teeth?

Modern teeth whitening is one of the most popular cosmetic dental procedures. Carolina Dental Group offers in-office Zoom Whitening or convenient take-home trays with professional whitening gel. Read about our teeth whitening services here, or visit our library.

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My gums bleed after I brush. Is this something to be concerned with? Do I really have to floss?

Bleeding gums could indicate periodontal disease, a condition that causes tooth loosening, tooth loss, gum recession and deterioration, and increased risk of stroke and heart attack. Learn more about gum disease and how the Carolina Dental Group team can help you arrest and reverse this condition by visiting our services page.

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I want my front teeth to look better, but I do not want to wear braces. What would you recommend?

As cosmetic dentists, Dr. Kevin Stoller and Dr. Scott Stoller offer a few options for correcting the appearance of front teeth. Invisalign clear orthodontia will realign teeth without compromising a mature image. Porcelain veneers and cosmetic bonding can correct the appearance of chipped, stained, gapped, or slightly misaligned front teeth in just a few office visits. Call Carolina Dental Group for a cosmetic consultation to determine which procedure is best for your unique case. Learn more about these procedures at our cosmetic services page.

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Do you do orthodontics (braces) in your office?

Dr. Kevin Stoller and Dr. Scott Stoller are certified to administer Invisalign orthodontic care. These clear aligners are inconspicuous and removable, for your ultimate convenience. Learn more about Invisalign at our services page.

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